Order Processing

• Shopping Basket to Order
• Progress an Order
• Customer and Order Analysis

The Webshop is designed to take the customer’s Order in a fast and efficient manner so they have a pleasant experience.

Shopping Basket to Order

• Populate Shopping Basket with one or more items
• Checkout Processing
  o Without creating Customer Account
  o Create Customer Account
  o Returning customer
• Display Customer Details
• Store Order History
• Delivery Addresses
• Shipping address
• Redeem Voucher
• Payment Option and process payment
• Email Order Confirmation to customer and send store manager an email alert

Progress an Order

• Check Order details and payment success
• Amend Order Status: Payment Pending, Despatched, Invoiced, Cancelled
• Email notifications sent out automatically of any status change

 Customer and Order Analysis

• Customer / Order Enquiries and Reports
• Optionally, export Order and Stock information
• Sage Export
• Quickbooks Export
• Spreadsheet Export
• Bespoke system/format, request
• View Orders or respond to email alert